Stains

Stain Removal Guide for:

- Beer

- Ice-cream

- Beetroot

- Mustard

- Urine

- Bleach

- Egg

- Vomit

- Excrement

- White-wine

    • Blot up the spill by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g.. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • This step may need to be repeated and is dependent on the nature of the stain and the amount of staining present. Continue treatment until stain is removed, always remembering to remove excess moisture from your carpet, fabric or bedding prior to the next treatment.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear tepid water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Ball-point ink

Soak a small piece of cloth in methylated spirits.

ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a small amount at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • This step may need to be repeated and is dependent on the nature of the stain and the amount of staining present. Continue treatment until stain is removed, always remembering to remove excess moisture from your carpet, fabric or bedding prior to the next treatment.

    • Once the methylated spirits has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain.

    • Blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear tepid water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.


Stain Removal Guide for:

- Burn or scorch marks

    • Brush the burn or scorch marks from the surface with a stiff brush.

    • Soak a small piece of cloth in Hydrogen Peroxide (20 vol) diluted 1 part to 10 parts of cold water.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the wool carpet or fabric.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

CAUTION: DO NOT USE HYDROGEN PEROXIDE SOLUTION ON DARK SHADES OR PATTERNED FABRIC, CARPET OR BEDDING. CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear tepid water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the affected area.

    • Do not rub. Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Butter

- Furniture polish

- Oil

- Cooking oils

- Grease

- Rust

- Crayon/colour marker

- Lipstick

- Salad dressing

- Cream

- Metal polish

- Shoe polish

    • Scoop off as much of the stain as you can with a knife or spoon. Soak a small piece of cloth in dry-cleaning fluid, lighter fuel or mineral turpentine.

CAUTION: ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water. Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Then blot up excess moisture from the treated area.

    • In the case of rust, soak a small piece of cloth in a weak solution of white vinegar or lemon juice mixed with cold water. Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Then blot up excess moisture from the treated area.

    • Rinse by applying clear, cold water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Candle wax

    • Scoop off as much of the wax as you can with a knife or spoon. Soak a small piece of cloth in an equal mixture of mineral turpentine and dry-cleaning fluid.

CAUTION: ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the wool carpet or fabric.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, cold water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Chocolate

    • Scoop off as much of the stain as you can with a knife or spoon. Soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water. Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. Remove excess moisture from the treated area by blotting with non-coloured paper towels, tissues or dry absorbent cloths.

    • Now soak a small piece of cloth in dry-cleaning fluid, lighter fuel or mineral turpentine.

CAUTION: ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Then blot up excess moisture from the treated area.

    • Once the cleansing agent has removed the stain, blot up excess moisture.

    • Rinse by applying clear cold water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Cocoa

- Water based paint

- Coffee-black or white

- Tea-black or white

    • Scoop off as much of the stain as you can with a knife or spoon or blot up with clean rags. Soak a small piece of cloth in dry-cleaning fluid, lighter fuel or mineral turpentine.

CAUTION: ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • Blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, cold water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Then blot up excess moisture from the treated area.

    • Rinse again with clean, cold water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Fruit juice

- Gravy/sauce

    • Blot up the spill by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Soak a small piece of cloth in warm - not hot - water. With a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • Once the water has removed most of the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear tepid water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Chewing gum

    • Gently lift off as much gum as you can with a knife or spoon then spray the gum with commercial chewing gum remover spray. This spray 'freezes' the gum so that it becomes brittle and easier to chip away from the surface of the carpet, fabric or bedding.

    • Once the gum has been removed, rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the affected area. Do not rub.

    • Remove excess moisture with non-coloured paper towels, tissues or clean, absorbent cloths.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Fountain pen ink

    • Blot up the spill by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Soak a small piece of cloth in warm - not hot - water. With a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • Once the water has removed the ink, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water. Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain.

    • If the stain is particularly stubborn, make up a solution of dye stripper - 1 part stripper to 50 parts cold water - and repeat the dabbing/blotting motion until the stain fades.

DO NOT USE DYE STRIPPER ON DARK SHADES OR PATTERNED CARPET, FABRIC OR BEDDING. CONTACT A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area. Do not rub.

    • Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments

Stain Removal Guide for:

- Mildew

    • Gently brush off the mildew with a stiff brush then soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. This step may need repeating depending on the nature of the stain and the amount of staining present. Continue treatment until stain is removed, always remembering to remove excess moisture from your carpet, fabric or bedding prior to the next treatment.

    • For stubborn mildewed areas, dilute 1 part hydrogen peroxide (20 vol) to 10 parts cold water and repeat the blotting/dabbing routine.

CAUTION: DO NOT USE THE HYDROGEN PEROXIDE SOLUTION ON DARK SHADES OR PATTERNED CARPET, FABRIC OR BEDDING. CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub - Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Milk

    • Blot up the spill by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Soak a small piece of cloth in warm - not hot - water. With a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. Then blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • If the stain is particularly stubborn, use dry-cleaning fluid, lighter fuel or methylated spirits on the stained area - and repeat the dabbing/blotting motion until the stain fades. Do not rub.

ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL VENTILATED AREA.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub. Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Nail polish

    • Blot up as much of the nail polish as you can with a clean cloth. Soak a small piece of cloth in nail polish remover and, using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Now soak a small piece of cloth in dry-cleaning fluid, lighter fuel or mineral turpentine.

CAUTION: ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a small amount at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Then blot up excess moisture from the treated area. Rinse by applying clear, cold water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub - Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Oil based paint

- Tar

    • Scoop off as much of the paint/tar as you can with a knife or spoon or blot it up by applying pressure with clean rags. Soak a small piece of cloth in an equal mixture of mineral turpentine and dry-cleaning fluid.

CAUTION: ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. Once the cleansing agent has removed the majority of the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Repeat the process with dry-cleaning fluid, lighter fuel or mineral turpentine - blotting the stained area until the stain is completely gone.

    • Remove excess moisture from the area then soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. Then blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, cold water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub - Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Red wine

    • Immediately cover the spilled wine with an absorbent powder (salt or talcum powder are both excellent choices) and leave overnight. The following day vacuum away the powder and inspect the stain. If it requires further removal, soak a small piece of cloth in warm - not hot - water.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. If the water fails to completely remove the wine mark from the wool carpet, fabric or bedding, remove excess moisture from the treated area with non-coloured paper towels, tissues or absorbent cloths.

    • Then gently apply a solution of dye stripper - diluted 1 part to 50 parts cold water - using a dabbing or blotting motion, again working inwards from the edge of the stain.

CAUTION: DO NOT USE DYE STRIPPER SOLUTION ON DARK SHADES OR PATTERNED FABRIC, CARPET OR BEDDING.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub - Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Soft drinks

    • Blot up the spill by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Soak a small piece of cloth in warm - not hot - water. With a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading.

    • Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. Once the water has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Now soak a small piece of cloth in a solution of one teaspoon of approved wool detergent (e.g. Softly) with one teaspoon of white vinegar and one litre of warm water.

    • Using a small amount of the solution at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain. If the stain is particularly stubborn, make up a solution of hydrogen peroxide (20 vol) - 1 part to 10 parts cold water - and repeat the dabbing/blotting motion until the stain fades.

CAUTION: DO NOT USE THE HYDROGEN PEROXIDE SOLUTION ON DARK SHADES OR PATTERNED CARPET, FABRIC OR BEDDING. CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub - Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Grass

    • Carefully remove as much loose material as possible. Soak a small piece of cloth in methylated spirits.

ENSURE THAT NO FLAME OR LIGHTED CIGARETTE IS NEAR AND USE IN A WELL-VENTILATED AREA.

    • Using a small amount at a time, and with a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not over wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product. This step may need repeating depending on the nature of the stain and the amount of staining present.

    • Continue treatment until stain is removed, always remembering to remove excess moisture from your carpet, fabric or bedding prior to the next treatment.

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear, tepid water using a small piece of non-coloured sponge or clean, white cloth, again working inwards from the edge of the treated area.

    • Do not rub - Once again, remove excess moisture. Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle. When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Stain Removal Guide for:

- Blood

    • Blot up the spill by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths. Soak a small piece of cloth in cold water.

    • Using a dabbing or blotting motion, work inwards from the edge of the stain to prevent it spreading. Do not overwet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the carpet, fabric or bedding.

    • Do not rub - rubbing will spread the stain over a larger area and may distort the surface texture of the wool product.

    • If the cold water fails to remove the blood, then gently apply a solution of dye stripper - diluted 1 part to 50 parts cold water - using a dabbing or blotting motion, again working inwards from the edge of the stain.

CAUTION: DO NOT USE DYE STRIPPER SOLUTION ON DARK SHADES OR PATTERNED FABRIC, CARPET OR BEDDING

    • Once the cleansing agent has removed the stain, blot up excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

    • Rinse by applying clear tepid water using a small piece of non-coloured sponge or clean white cloth, again working inwards from the edge of the treated area.

    • Do not rub. Once again, remove excess moisture.

    • Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

    • When your wool product is completely dry, brush gently to restore pile.

IF YOU ARE IN ANY DOUBT ABOUT THE CORRECT CLEANING PROCEDURES OR IF THE STAIN FAILS TO RESPOND TO THE RECOMMENDED TREATMENT, CALL A PROFESSIONAL CLEANER AS SOON AS POSSIBLE.

Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.